bosvip is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you have over your information as a user of our platform.
Six core commitments that define how bosvip handles your personal data.
All personal data is encrypted at rest using AES-256 and in transit using TLS 1.3. We conduct regular penetration testing and security audits to keep your data safe.
bosvip never sells your personal data to third-party advertisers or marketing agencies. Your information is used solely to operate and improve our services.
You have the right to access, correct, and request deletion of your personal data. Submit a request to our support team at any time and we will respond within 30 days.
We collect only the information necessary to provide our services, comply with legal obligations, and maintain platform security. We do not collect data speculatively.
We retain your personal data only for as long as required by law or necessary to provide services. Account data is deleted within 90 days of verified account closure.
If we make material changes to this Privacy Policy, we will notify you by email or on-site notification at least 14 days before the changes take effect.
This Privacy Policy applies to all personal data collected by bosvip (referred to in this document as "bosvip", "we", "us", or "our") through its website accessible at bosvip.cam and all associated services. bosvip acts as the data controller in respect of personal data collected from users ("you", "your") of the platform.
bosvip is Indonesia's premier English-language online betting platform, providing sports betting, live casino, togel (Indonesia's traditional numbers lottery), slot games, and related entertainment services to players across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Bali, and other cities and provinces.
If you have any questions or concerns regarding this Privacy Policy or the way in which we process your personal data, please contact our Data Protection team at [email protected].
When you register an account, deposit funds, place bets, contact support, or otherwise interact with bosvip, we collect the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (KTP/passport) | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration, account updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit/withdrawal requests, KYC |
| Verification Documents | Copies of national ID (KTP), passport, driver's license, utility bills, bank statements | KYC verification requests |
| Communications Data | Live chat logs, WhatsApp messages, email correspondence with support | Ongoing, when you contact us |
When you access and use the bosvip platform, we automatically collect certain technical and behavioral data:
We may receive personal data about you from the following third-party sources:
bosvip processes your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| Verifying your identity (KYC/AML compliance) | Legal obligation |
| Detecting and preventing fraud, cheating, and money laundering | Legal obligation / Legitimate interests |
| Providing customer support | Contract performance |
| Sending transactional communications (deposit confirmations, withdrawal updates) | Contract performance |
| Sending promotional communications about bonuses and offers | Consent (you may opt out at any time) |
| Improving platform performance, security, and user experience | Legitimate interests |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interests |
| Compliance with applicable laws and regulatory requests | Legal obligation |
If you have opted in to receive promotional emails or WhatsApp messages from bosvip, you may withdraw your consent at any time by contacting support at [email protected] or by clicking the unsubscribe link in any promotional email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
bosvip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the circumstances described below, and only to the extent necessary for the specified purpose:
We share personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (Indonesian banks and e-wallet operators), KYC/AML verification providers, game studios, IT hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are contractually obligated to process your data only on our instructions and to implement appropriate security measures.
We may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other government bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bosvip, our users, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of bosvip's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy protections that apply to your data in those circumstances.
We may share your personal data with other third parties where you have given us your explicit consent to do so. You may withdraw this consent at any time by contacting our support team.
Cookies are small text files that are placed on your device when you visit the bosvip platform. They allow us to recognize your browser, remember your preferences, and analyze how our platform is used. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the platform to function (login sessions, security tokens, language preference) | No — platform will not function without these |
| Functional Cookies | Remember your preferences (display settings, time zone, default game view) | Yes — disabling may reduce platform functionality |
| Analytics Cookies | Collect aggregated data on platform usage to improve performance and user experience | Yes — via browser settings |
| Security Cookies | Detect and prevent fraud, bot activity, and unauthorized access | No — required for platform security |
You can control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling certain cookies may affect the functionality of the bosvip platform.
bosvip retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law. Our standard retention periods are as follows:
When personal data is no longer required, we securely delete or anonymize it in accordance with our internal data destruction procedures.
bosvip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While bosvip takes all reasonable steps to protect your data, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. Never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately at [email protected].
bosvip's platform infrastructure may involve the transfer of your personal data to servers or service providers located outside of Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, including contractual clauses that require recipient organizations to provide a level of data protection equivalent to the standards described in this Privacy Policy. By using the bosvip platform, you consent to such transfers where necessary for the provision of our services.
As a bosvip user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within 30 calendar days.
Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain (such as transaction records required for AML compliance). We will always explain the basis for any refusal to fulfill a rights request.
The bosvip platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the bosvip platform, please contact us at [email protected] immediately.
As part of our commitment to responsible gaming, bosvip uses your account data, betting history, and usage patterns to identify signs of problem gambling behavior. This processing is carried out in your legitimate interest and in compliance with our responsible gaming obligations. Where we identify a potential issue, we may contact you to offer support resources, apply account limits, or implement a cooling-off period. For more information, please visit our Responsible Gaming page.
The bosvip platform integrates third-party services, including game studios, payment processors, and customer support tools. These third parties have their own privacy policies and data practices, which are independent of bosvip. We are not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with through the bosvip platform.
bosvip reserves the right to update or amend this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by sending you an email notification or on-site alert at least 14 days before the changes take effect. The "Last Updated" date at the top of this page will be revised whenever changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bosvip processes your personal data, please contact our Data Protection team using any of the following channels:
Our Indonesian-speaking support team is available around the clock (24/7, WIB) and will direct data protection inquiries to the appropriate team. We commit to acknowledging all privacy-related requests within 5 business days and resolving them within 30 calendar days.
By registering for and using the bosvip platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact support to close your account.
Our Terms & Conditions, Responsible Gaming policy, and FAQ pages provide full transparency on how bosvip operates and how we protect you as a player.
Adults only (21+). Please read our Responsible Gaming policy and play responsibly.